Frequently Asked Questions
What is massage?
Can massage
help improve my pain and movement?
What ailment
is massage commonly used to treat?
What modalities of massage are available and which one is the right
type of massage for my needs?
What should
I expect from my massage session?
How often should I enjoy
a massage?
Is manual therapy
or massage a safe modality?
What if I am pregnant?
How many treatments do I
need?
What
time frame between appointments do you recommend?
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
What ailment
is massage commonly used to treat?
What modalities of massage are available and which one is the right
type of massage for my needs?
What should
I expect from my massage session?
How often should I enjoy
a massage?
Is manual therapy
or massage a safe modality?
What if I am pregnant?
How many treatments do I
need?
What
time frame between appointments do you recommend?
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
What should
I expect from my massage session?
How often should I enjoy
a massage?
Is manual therapy
or massage a safe modality?
What if I am pregnant?
How many treatments do I
need?
What
time frame between appointments do you recommend?
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
Is manual therapy
or massage a safe modality?
What if I am pregnant?
How many treatments do I
need?
What
time frame between appointments do you recommend?
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
How many treatments do I
need?
What
time frame between appointments do you recommend?
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
Should I eat before a treatment?
What if I am taking
some medication?
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
How do I
get the most benefit after my treatments?
How do
I achieve the best results during my treatment?
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
How far
in advance do I need to book for a treatment?
When are you available
for bookings?
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
How do I make an appointment?
How do I cancel
or reschedule an appointment?
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
What should I wear to
a treatment?
What should I bring
to appointments?
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
Do you
provide massages under Workers Compensation?
What payment methods
are available?
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
When do I need to pay?
Can
I claim through my private health insurer or Medicare?
What is massage?
Massage therapy is a manual therapy involving the application
of techniques to promote healing and free restrictions in the
soft tissues of our body. These techniques can include pressure,
holding, vibration, rocking, friction, kneading and compression
with the hands, fingers, thumbs and sometimes fists, forearms,
elbows or even the feet.
Manual therapy techniques may benefit the musculoskeletal, circulatory,
lymphatic and nervous systems and often has a positive influence
on the overall health and well-being of the client.
Can massage
help improve my pain and movement?
Yes, massage can help improve pain and movement! After treatment(s)
client's often report that pain and discomfort is reduced and movement or range of
motion has increased. Massage can initiate a relaxation of the soft
tissues (muscles, tendons and ligaments), improvement in blood
flow and circulation and a relaxation of nerve tissues. Appropriate
massage therapies can have a dramatic effect on short and long
term pain and discomfort.
What ailment
is massage commonly used to treat?
Massage is commonly employed to treat ailments such as muscular
tension, work related injuries, sports and dancing injuries, repetitive
strain injury, whiplash, pre-natal pregnancy conditions, arthritis,
headaches, migraines, insomnia, depression and digestive dysfunctions.
What
modalities of massage are available and which one is the right
type of massage for my needs?
There are a number of different types of massage to choose from
within the modality of manual therapy depending on your individual
needs.
Remedial massage is a massage performed with the intent to remedy
or initiate a positive change to a restriction, range of motion
deficiency, pain or dysfunction and integrates a range of different
techniques as required.
Sports preparation and post sports massage is often more intensive
in style and attendance patterns. It often integrates remedial
techniques with the intent to promote the best possible outcome
for athletes either prior to or after a sporting an event.
Swedish massage or relaxation massage is a massage that utilises
more surface techniques to the skin and superficial muscles and
is designed to calm and relax the body and spirit.
Lymphatic Drainage massage is a very superficial massage to the
skin using techniques designed to initiate the flow and movement
of lymph fluid to the lymph nodes closest to the affected site
with the intent to reduce post operative or post injury oedema.
Acupressure massage is a massage performed with the intent to
balance or initiate a positive change to pattern of dysfunction
according to the philosophy of traditional Chinese Medicine. While
it is related to Acupuncture it is not invasive and integrates
a range of different techniques as required.
What should
I expect from my massage session?
During an initial consultation, the practitioner shall ask you
some questions to understand your needs, why you are in attendance
and what outcomes can be realistically achieved. To facilitate
this your practitioner shall ask relevant questions about your
medical history to date and you may then participate in some range
of motion tests as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
The duration and frequency of a massage session varies according
to your individual needs. Generally, sessions range from 30 –
90 minutes depending on the outcome required. For general health
and wellbeing a 60 minute session is the typical length of stay.
While there are many positive effects of manual therapy, there
is also an expectation that due to certain techniques being applied
to the tissues that some clients may experience some level of
intensity during treatment depending on your individual needs.
It is also an expectation and a natural consequence of this manual
interaction that you may experience some level of post treatment
soreness depending on the modality and its application.
How often should
I enjoy a massage?
Generally, there are two distinct groups of individuals that
choose to integrate manual therapy into their lives.
The first group tend to take a more preventative point of view
and choose to enjoy regular massage for general health and wellbeing.
This is achieved by consistently maintaining their body, minimising
muscular restrictions as they arise to assist in ensuring that
they continue to enjoy their activities and lives. This group
chooses to maintain their performance, movement, range of motion
by initially attending when an injury event is acute and then
continue to build on the achievements made during their initial
treatments by attending either weekly, fortnightly or monthly
sessions.
The second group are inclined to attend when things develop into
more chronic conditions or when an injury or event prevents them
from continuing to perform a common task in their lives. People
in this group attend on a “needs basis” only.
Is manual
therapy or massage a safe modality?
Yes, manual therapy or massage has been shown to be a very safe
modality! Manual therapies including massage have been proven
to be very safe when performed by suitably qualified and experienced
practitioners. Clients are encouraged to communicate relevant
conditions or contraindications prior to the commencement of any
treatments. You may experience some level of intensity during
treatment depending on your individual needs and there is an expectation
that as a natural consequence of manual interaction that this
may lead to the experience of some level of post treatment soreness
depending on the modality and its application.
What if I am pregnant?
Clients are encouraged to communicate relevant conditions or
contraindications prior to the commencement of any treatments.
Depending on your individual needs, there may be some modifications
to your treatment process or restrictions on the scope of what
can be performed or what outcomes can be realistically achieved.
To facilitate this you practitioner shall ask relevant questions
about your medical history to date and your particular trimester
as required to determine your specific needs.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to your comfort, the possible intensity and your own
personal endurance, depending on your particular needs.
How many treatments do
I need?
The number of treatments required will vary from person to person
depending on your individual needs, the particular ailment presented,
the outcome and time frame identified and any allied concurrent
treatments being undertaken. At each treatment the overall plan
will be reviewed and the treatment strategy shall evolve accordingly.
What
time frame between appointments do you recommend?
The time frame or frequency of attendance at treatments will
vary from person to person depending on your individual needs,
the particular ailment presented, the outcome and time frame identified
and any allied concurrent treatments being undertaken. At each
treatment the overall plan will be reviewed and the treatment
strategy shall evolve accordingly.
Chronic and acute conditions shall have different requirements
and outcomes. Generally, clients shall need an appropriate recovery
time between sessions and this shall be determined on an individual
basis.
Should I eat before
a treatment?
Some clients do and others do not eat prior to treatments. It
really depends on you! As food requires digestion, this can make
some clients tired or even uncomfortable for a period of around
an hour after eating, however others appear fine. It is suggested,
therefore that in the interests of your comfort that if larger
meals are to be consumed it should be done so at least an hour
before treatment or any time after a treatment.
What if I am taking
some medication?
During a consultation, the practitioner shall ask you some questions
to understand your needs, why you are in attendance and what outcomes
can be realistically achieved. To facilitate this you practitioner
shall ask relevant questions about your medical history to date
and this shall include any medications that may be relevant to
your treatment. It is always best practice to identify possible
interactions or outcomes that may result due to manual therapy
interactions. Please indicate if you are on blood thinners, an
insulin dependent diabetic, have high or low blood pressure, are
pregnant or think you may be pregnant or if you have any allergies
especially to oils, nuts, vitamin E etc.
The practitioner shall formulate a treatment plan and an appropriate
treatment shall be discussed with you then performed. During the
treatment communication is encouraged between you and the practitioner
in relation to the possible intensity and your own personal endurance,
depending on your particular needs.
How do
I get the most benefit after my treatments?
Often you shall be informed of any additional steps needed to
assist with your recovery. This may consist of such things as
appropriate stretches, strengthening exercises, the application
of cold compresses or the recommendation to drink more water.
How
do I achieve the best results during my treatment?
For the best results, you should relax, listen to and communicate
with your healthcare professional. If there is anything relating
to your treatment that you are not sure about, please ask questions!
How
far in advance do I need to book for a treatment?
Booking a regular appointment or creating an appointment at the
completion of a treatment is always the best practice. Otherwise,
please call, SMS or email to check the availability of session
times in the week that you are interested in attending. Please
indicate your preferred day or time, as you may be placed on a
waiting list and offered a time in the event that there has been
a cancellation that meets your needs.
When are you available
for bookings?
Our practitioners are available by appointment only on weekdays
and weekends. Appointments are generally made between 9am –
6.30pm.
How do I make an appointment?
While booking a regular appointment or creating an appointment
at the completion of a treatment is always the best practice,
you are also welcome to call, SMS or email to check the availability
of session times in the week that you are interested in attending.
Please indicate your preferred day or time, as you may be placed
on a waiting list and offered a time in the event that there has
been a cancellation that meets your needs.
Requests for bookings are welcome by phone, voice mail, email
or SMS. Messages are responded as soon as practicable indicating
current available days and times. When a booking is requested
by SMS or voice mail, the time, if it is still available is confirmed
or an alternative is offered by voice mail or SMS. Confirmed bookings
usually receive a reminder the day before by SMS.
How do I
cancel or reschedule an appointment?
Rescheduling a booking or a regular appointment at the completion
of a treatment is always the best practice. However, you are also
welcome to call, SMS or email to cancel or reschedule.
If you are required to cancel or reschedule an appointment please
respond upon receipt of the reminder SMS. If you are unable to
attend and need to notify us on the day please respond immediately,
preferably by SMS to enable clients on a waiting list the best
possible chance to take the appointment.
What should I wear
to a treatment?
Clients usually attend the treatment rooms in their normal street
or business clothes. Manual therapy is performed according to
a “Code of Conduct”.
While it is important that you are comfortable, it is our normal
practice to drape clients with towels depending on your individual
needs. During the treatment process appropriate areas are uncovered
to allow for the application of techniques and even oils to the
area of the body being worked on. We do require you to wear underwear
or athletic shorts to enable the appropriate treatment directly
to the skin and muscles and to allow the placement of towels or
covers to maintain your modesty.
While underwear is usually always kept in place it is often required
when for example, working on shoulder injuries to suggest that
the brazier be removed only if you are comfortable to do so. You
will be draped to maintain your modesty and our professional codes
at all times.
What should I bring
to appointments?
Please bring to your appointment any relevant medical referrals,
reports, or other relevant information you think may be necessary
to assist us with your treatment plan.
Do
you provide massages under Workers Compensation?
Yes, we have approved WorkCover treatment providers who provide
assistance to employers and quality rehabilitation and health
care to injured workers.
To attend as a WorkCover client, you shall need a referral from
your treating Doctor and the Remedial Massage Therapist shall
then communicate with your insurer via your case manager, the
referring Doctor and the employer as required. For further information
talk to your referring Doctor.
What payment methods
are available?
We accept payments directly through HICAPS for participating
health funds for clients with ancillary health benefits cover.
Any gap payable is accepted by credit card, Visa, MasterCard, AMEX or
EFTPOS debit cards.
While we do accept cash we do not accept cheques unless prior
arrangements have been made or direct deposits have been requested
and cleared prior to treatment.
When do I need to pay?
Treatments are paid for at the time of service, usually before
or at the end of each session. Our Gift Vouchers are also accepted
and must be surrendered at the time of service otherwise the standard
consultation fee shall apply.
Can
I claim through my private health insurer or Medicare?
Our practitioners are currently recognised by
private health insurance funds in Australia for approved services depending
on your level of cover.
Medicare provides hospital cover for Australian Citizens and
those with permanent residence and as such Medicare does not provide cover
for ancillary, complementary
or allied health services such as Remedial Massage, Shiatsu or Acupuncture. Audiology and Dietetic services may where relevant qualify for contribution by Medicare under programs such as the Chronic Disease Management Program. For further information
talk to your referring Doctor.
Please feel free to contact us if you have any additional questions!
DirectionsRemedial Therapy Solutions
Suite 3, Level 2, “Gordon Centre” 802-808 Pacific Highway Gordon NSW, Australia 2072 |
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